Application Deadline: August 24, 2023
Nedbank is inviting ambitious, driven individuals eager to commence their career journey in behavioral economics to apply for our comprehensive Behavioural Economics Graduate Program. Nedbank is seeking a forward-thinking graduate, keen to leverage their skills to drive positive change and contribute meaningfully to helping our clients manage their money better.
This opportunity places you at the core of Nedbank’s strategic business objectives, enabling you to conduct in-depth research and provide beneficial insights to help shape our products and services. As part of this program, you form part of a team of trusted advisor, offering high-quality data and analysis that align seamlessly with the organisational vision, enhancing our client insights and fortifying the competitive edge.
With a focus on qualitative and quantitative research and experiments, you will delve into complex analysis, synthesising your findings into actionable recommendations to facilitate strategic, data-driven business decisions. This pivotal role will see you collaborating with diverse stakeholders, providing valuable insights and analyses in service of delivering a leading customer experience.
Job Responsibilities
- Support the Behavioural Economics unit within Nedbank Retail and Business Banking to apply behavioral science to the design and execution of better money management solutions for clients across the bank.
- Undertaking research, designing behavioral interventions, and undertaking business experiments to measure the impact of proposed solutions on client behaviors.
- Conduct literature reviews on existing behavioral science evidence on financial decision making and related behavioral interventions.
- Effectively package and communicate the findings of primary and secondary research to business units.
- Support training to business units on behavioural insights relevant to their business units.
- Support the effective knowledge management and curation of primary and secondary research through an online library and internal newsletter.
- Meet internal and external client needs by delivering quality and original research.
- Establish relationships with clients through constant engagement.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Mitigate risk by managing research databases and meeting compliance and regulatory requirements through consultation with Compliance Division.
- Assist in positioning the BE Unit as valued business partner through proactive engagement and networking with internal and external stakeholders.
- Build and manage vendor relationships through engagement regarding business needs.
- Monitor performance by aligning own contribution to delivery of departmental plan against expected outcomes.
- Utilise resources by prioritising available resources versus stakeholder and regulatory requirements while being cognisant of cost.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Resolve work obstacles by managing on a case-by-case basis and early escalation where required.
Essential Qualifications – NQF Level
- Advanced Diplomas/National 1st Degrees
Qualification
- Honours Degree in Economics, Psychology, Anthropology or Social Sciences
Disclaimer – Psychology students if you want to register with the HPCSA you will have to do your own tailored programme
Preferred Qualification
- Master’s Degree in economics, psychology, anthropology, or social sciences
Disclaimer – Psychology students if you want to register with the HPCSA you will have to do your own tailored programme
Essential Certifications
Minimum Requirements
- 18 and above
- Passionate about behavioral economics & science.
- Have a background in research; and
- A clear criminal and credit record
Technical / Professional Knowledge
- Affirmative action guidelines
- Applicant tracking software
- Brand marketing
- Budgeting
- Business Acumen
- Business administration and management
- Capacity planning
- Change management
- Client service management
- Industry trends
- Interviewing techniques
- Principles of project management
- Recruitment and selection
- Resource allocation principles
- Business writing skills
Behavioural Competencies
- Building Partnerships
- Initiating Action
- Stress Tolerance
- Work Standards
- Continuous Improvement
- Planning and Organizing
For More Information:
Visit the Official Webpage of the NedBank Behavioural Economics Graduate Programme 2023