Application Deadline: unspecified
- Co-op/Intern
- 3135790
- Job Function: Digital Technology
- Business Segment: Oil & Gas Headquarters
Location(s): Nigeria; Lagos
BHGE Nigeria is offering is an internship/co-op program designed to give fresh graduates challenging work assignments, developmental feedback, and exposure to leadership. The duration of our internship program spans a period of 6-12 months, and combines hands-on experience with formal performance feedback to help participants transition from a collegial environment to the workplace.
Essential Responsibilities: In this role, you will:
- Lead current and evolving initiatives and cross-functional projects related to technology and support; being adaptable to change
- Lead Premium end-user services/ L2 desk side support across the site, acting as an escalation point for service issues and managing 3rd-party service providers to ensure business needs are being met
- Focal point for customer interaction and support for all local IT services including client, LAN, wireless, AV, conference room, telepresence, mobile and physical connectivity
- Partner with DWSS and other IT teams on new technology introduction projects to ensure the campus is prepared to deploy and support the new solution
- Ensure all business policies and standards related to client services, IT security and compliance are being met
- Ability to partner and develop strong ties with teams within the DWSS organization to eliminate the silo approach and develop synergies to achieve the organization’s mission
- Anticipate, identify and resolve problems, applying knowledge in complex, difficult or stressful situations
- Ability to communicate technical information to audiences at all levels of the organization
- Leverage geographically diverse team of employees, consulting resources, and members of matrix organizations to accomplish goals
- Be available during off hours to handle urgent issues that may arise
- Fully own the support experience of all the technologies that the Senior Global Leaders use on a daily basis
Qualifications/Requirements: Basic Requirements:
- Bachelor’s degree and/or minimum 5 years of experience with client (PC) technologies and support services
- Minimum 2 years of experience with client (PC) technologies and support services
- Minimum 2 years of experience desktop support
- Proven leadership and ability to adapt responsibilities based upon strategic business needs
- Programming skills is an added advantage
Desired Characteristics: Technical Expertise:
- Windows 7 and 10
- MAC OS
- Skype Meeting and Skype Broadcast
- Office 365
Business Acumen:
- Experience in mission critical IT operations support environments
- Ability to effectively interface with all levels of the organization and external customers
- Experience working in a global organization
Leadership:
- Ability to influence others and lead small teams
- Lead initiatives of moderate scope and impact
Personal Attributes:
- Ability to develop and follow procedures
- Ability to manage multiple, simultaneous tasks, client relationships and expectations
- Excellent written and oral communication skills
- Strong team player – collaborates well with others to solve problems and actively incorporates
- Effective problem identification and solution skills
For More Information:
Visit the Official Webpage of the Baker Hughes GE (BHGE) Nigeria internship/co-op program